STAR PLATINUM

Solutions & Analytics

Operational Intelligence & Automation for Home Care & Assisted Living

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WHO WE HELP

Independent home care agencies and assisted living facilities seeking relief from operational decision-making: chronic staff shortages, escalating compliance demands, and data scattered across spreadsheets and paper forms.
Star Platinum Solutions & Analytics relieves these pressures with custom data solutions that work alongside your existing systems, combining multiple sources of data, and enables informed, data-driven decision-making so you can run your business off your phone, with peace of mind.

"Are we properly staffed, at what cost, and is the schedule structured to maximize value before overtime is authorized?"

Star Platinum has the solutions.


OUR SERVICES

Operational Dashboards Visual reports give administrators real-time visibility into staffing levels, payroll, open incidents, and KPIs. Workflow Automation Automated incident escalation alerts, open shift notifications, checklists, and expiry reminders. Custom Apps Mobile apps for incident reporting, caregiver check-ins, asset tracking, and internal documentation built for you. IT & Systems Support Microsoft 365 user setup, Intune device management, SharePoint configuration.

PROBLEMS WE SOLVE

Overtime, All the Time Excessive reliance on overtime creeps in when there's no time to evaluate scheduling decisions before they're already made. We provide the operational intelligence you need to cut climbing payroll costs through dashboards with visual insights that promote proactive staffing decisions. No Visibility Into Open Shifts A caregiver calls out and no one knows until the shift is already short. We close that gap with automated alerts that notify supervisors the moment a shift opens and broadcast availability to qualified caregivers, before it becomes a compliance issue. Missing Remittances Denied and adjusted claims sit unflagged in remittance data until revenue has already been lost. Our automated remittance tracking sorts your claims into denied, adjusted, and accepted categories, surfacing recoverable dollars before the appeal window closes. Slow Caregiver Onboarding Bottlenecks in the onboarding process can limit access to care.An onboarding tracker monitors certification completions and required training for each new hire, cutting time-to-bedside, and audit vulnerability. Scattered Spreadsheets Version confusion and missing files erode trust in your own numbers. We consolidate reporting into a single shared workspace. One source of truth for your team, one place for auditors to look. No Asset Accountability Equipment and devices go missing with no record of who had them last. A logging system keeps your company assets responsibly tracked and accounted for, protecting you from replacement costs and liability gaps.

HOW IT WORKS

Free Consultation

We assess and review your reporting gaps and identify solutions currently available or build towards a custom solution.

Scoped Build

We design and build inside your existing workflows and system environment.

Handoff & Support

Each deliverable comes with a walkthrough your team can reference and adapt long-term.

Let's Get Optimized: Real Insights, Better Decisions, Greater Impact.

Free initial consultations available. Reach out to learn what's possible for your facility.